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Wednesday, February 4, 2009

Let Twitter, and Tweeters, Revive Your Restaurants

Years ago (about 2001), I had this idea for restaurants where they could have a small keypad type gadget at the table. This gadget would serve as the main contact between the dining customers and the kitchen / servers. When folks are ready to order, they can start by choosing from the small display screen and when they are finished, they simply click"complete". No wait staff standing around, much less work, much more efficiency. How may times do servers stop by our tables to check on us during an average 45 minute meal? At least 10 times, right? Now, all of this "extra work" is eliminated and new efficiency comes to life. Just trying to make life a little easier.

Now lets take that idea, but with the Twitter platform in use, which can be used via the Internet and also by text messaging! How cool is that? Example: A family walks in a restaurant, sits down, and sends a text message to the restaurant's master Twitter screen saying "2 ice waters, no lemon on one, and some cheese bread please, table 13, where is the restroom?", and immediately in the back, the server tweets you where the bathroom, and starts putting your ice in the cup. With this method, one waiter or waitress can handle the service of many! Need some plates cleared or some more drinks, just send a Tweet saying "cup of coffee w/cream, clear plates please, 1 to-go box, table 4", and bam, it is done! Need a reservation or to find out how long the wait is? Send a Twitter message and ask! Or maybe the host or hostess (or you) can even post approximate wait times every 30 minutes to your restauarant's Twitter page! The restaurants can Twit their mouth-watering specials daily, and let the whole world know when a special event is coming up. Customers can make a reservation and order their whole meal easily from their living room or while heading to the establishment, have it served 5 minutes after their arrival, save a bunch of waitstaff 1000's of miles of running around like mad, and no more "forever waiting for my food", Yea! Get 2 good waiters or waitresses, and let them cover the Tweet orders for 30 tables very efficiently with this model properly in place. This could also work so awesome for the To-Go order industry.

Me... I use Twitter on my Blackberry via the Verizon full data package. Miss North Carolina, Melissa Chambers, uses Twitter through a simple text message, just as if you are texting a friend (Your Friend Twitter). You can also Twit from a laptop and desktop of course.

Coming Soon - Twitter Cafes, Twitter Beepers, and more. (Lol, I am kidding for now, but look out!)

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